YardVybz Privacy Policy

Last updated 30 October 2026 · @YardVybz

1. Introduction

YardVybz (“YardVybz”, “we”, “us”) is a Jamaica-based app that helps people find events, parties, food spots and attractions, and buy tickets to events. This policy explains what personal data we collect, why, who we share it with, and the choices you have.

YardVybz is operated by YardVybz.com, registered at Portmore, Jamaica. We are the data controller for the personal data described here.

This policy applies to the YardVybz mobile app, website and related services (together, the “Service”). By using the Service you acknowledge this policy. If you do not agree, please do not use the Service.

2. Information we collect

We only collect what we need to run the Service. You can use some features, such as browsing listings, without creating an account.

3. How we use your information

We use personal data to run YardVybz and keep it safe. Specifically, we use it to:

• Create and manage your account and log you in.
• Show listings, videos and photos, and recommend events and spots near you or that match your interests.
• Process ticket purchases, send tickets and receipts, handle refunds, and pay organisers.
• Let organisers check tickets at the door and contact attendees about changes or cancellations.
• Review uploaded content and enforce our Terms of Use and community rules.
• Prevent fraud, ticket scalping, spam and misuse.
• Answer support requests and send service messages (for example, an event time change).
• Send news and promotions, only where you have agreed. You can opt out at any time.
• Measure how the app is used and fix bugs so we can improve it.
• Meet legal, tax and accounting obligations.

We rely on these legal grounds: your consent (for example, precise location and marketing), performing our contract with you (for example, delivering tickets), our legitimate interests (for example, keeping the app secure), and legal obligations.

4. How we share information

We do not sell your personal data. We share it only in these cases:

• Event organisers: when you buy a ticket, the organiser receives your name, email, ticket type and check-in status so they can admit you and contact you about the event. Organisers must use this data only for their event.
• Payment processors: our payment provider handles card payments under its own privacy policy.
• Service providers: companies that host our data, deliver emails and SMS, store videos, provide analytics or crash reports, and support customer service. They act only on our instructions.
• Legal reasons: when required by law, court order or a government authority, or to protect the safety and rights of users, the public or YardVybz.
• Business changes: if YardVybz is merged, sold or reorganised, data may move to the new owner under this policy.
• With your consent: for example, when you choose to share a listing to social media.

5. Public content, retention and security

Public content

Videos, photos, listings, reviews and your public profile name can be seen by anyone using YardVybz. Do not post content showing other people without their permission, and think before sharing personal details in public posts.

How long we keep data

We keep personal data only as long as needed:

• Account data: while your account is active, then deleted within 90 days of closing it.
• Uploaded videos and photos: until you delete them or your listing ends, plus up to 30 days in backups.
• Ticket and payment records: up to 7 years, for tax and accounting law.
• Usage and analytics data: up to 24 months, then deleted or made anonymous.

Security

We use encryption in transit, access controls and secure hosting to protect your data. No system is completely secure, so please use a strong password and keep it private. If a data breach is likely to put you at risk, we will notify you and the Information Commissioner as the law requires.

6. Your rights

Under Jamaica’s Data Protection Act, 2020, you have the right to:

• Ask what personal data we hold about you and get a copy.
• Have inaccurate data corrected.
• Ask us to delete your data or stop processing it, where the law allows. How to delete your account and data.
• Object to direct marketing at any time.
• Withdraw consent you gave, such as for location or marketing.
• Not be subject to decisions based solely on automated processing that significantly affect you.

To use these rights, email privacy@yardvybz.com. To delete your account and data, follow the steps on our data deletion page. We will respond within 30 days. If you are unhappy with our response, you can complain to the Office of the Information Commissioner in Jamaica.

Children

YardVybz is not meant for anyone under 13, and we do not knowingly collect their data. Some events are 18+ and we may ask for proof of age. If you believe a child has given us data, contact us and we will delete it.

International transfers

Some of our service providers store data outside Jamaica, for example in the United States. When this happens we use contracts and safeguards so your data stays protected to the standard Jamaican law requires.

7. Cookies, changes and contact

Cookies and analytics

The app and website use cookies and similar tools to keep you logged in, remember settings and understand how the Service is used. You can limit tracking in your device or browser settings.

Event views

To show organisers how their events are doing, YardVybz counts how many times each event is seen in the feed or search and how many times it is opened, in the app or on yardvybz.com. We keep only daily totals for each event. We do not record who viewed an event. To count each person once a day, the app remembers on your phone which events it has already counted today, and our website sets a small cookie that expires at midnight; neither contains your name, account or any identifier, and neither is sent to us. An organiser sees only the totals for their own events. Your own views of events you posted are not counted. To stop fake view counts, we also keep a scrambled form of your network address for up to two days. It cannot be turned back into your address and is not linked to you.

Notifications

If you allow notifications, the app gives us your phone’s notification address, a code from the notification service our app uses that lets us reach your phone. We keep it with your account, and use it only to send the notifications you have switched on in Account > Notifications: reminders and changes for events you saved, news about your own events and verification, and new messages. A notification passes through that service and then Google (on Android) or Apple (on iPhone) to reach your phone, and it carries what it is about, such as an event’s title, or a message’s sender and text. We delete the address when you sign out, and stop using it as soon as the notification service tells us the app has been removed from your phone. You can turn notifications off at any time in Account > Notifications or in your phone’s settings.

Direct messages

You can message the organiser of an event, and they can reply. We store your messages so that the two of you can read them. Nobody else can see a conversation, including YardVybz staff, unless one of you reports it; a moderator can then read that whole conversation to decide whether it breaks our rules, and may suspend an account. Deleting a conversation removes it from your Messages only; the other person keeps their copy. When either of you deletes your account, the conversation is deleted for both of you. If you block someone, neither of you can message the other. A message notification shows the sender’s name and the text, as described above.

Verification and tax details

If you apply to be verified, we keep what you give as proof: a link to your social media page and the code you posted there, and/or your registered business name and number. We do not ask for or store any identity documents. We also keep the payment reference for the verification fee, the decision, and the reason if your application is declined. If you are registered for General Consumption Tax (GCT), you can give us your Taxpayer Registration Number (TRN) and GCT number in Edit Profile, so they can appear on tax invoices for your ticket sales. Only you and YardVybz administrators can see these details. They are deleted with your account, except that receipts for fees you paid are kept for up to 7 years for tax law, without your account attached.

Automatic checks on pictures

When you post an event, add a picture to one, or change your profile photo, the picture is checked automatically by an AI image-checking service, to keep nudity, sexual content, graphic violence and hard drugs off YardVybz. The service is given only the picture, fetched from where it is stored on YardVybz, and returns a short result to us; your name and account details are not sent. If a picture is flagged, the event or the photo is hidden until a YardVybz moderator has looked at it, and you are told; the moderator then puts it back or removes it. Most pictures pass and nothing changes. We keep the result of each check for 30 days, and a profile photo that was hidden, until a moderator decides.

Changes to this policy

We may update this policy as YardVybz grows, for example when new features launch. We will change the date at the top and, for significant changes, notify you in the app or by email before they take effect.

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